Privacy policy

REWORKD. operates this store and website, including all related information, content, features, tools, products and Services, to provide you, the customer, with a personalized shopping experience (the “Services”). REWORKD. is Powered by Shopify, so that we can provide the Services to you. This privacy policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services or otherwise communicate with us. If there is a conflict between our terms of service and this privacy policy, this privacy policy prevails with respect to the collection, processing and disclosure of your personal information.

Please read this privacy policy carefully. By using and accessing the Services, you acknowledge that you have read and understand the collection, use and disclosure of your information as described in this privacy policy.

When we use the term “personal information”, we mean information that identifies you or another person or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live and as permitted or required by applicable law:

Contact information including your name, address, billing address, delivery address, phone number and email address.

Financial information including credit card, debit card and financial account numbers, payment card information, financial account information, transaction data, payment method, payment confirmation and other payment details.

Account information including your username, password, security questions, preferences and settings.

Transaction data including the items you view, add to your cart, add to your wishlist or purchase, return, exchange or cancel and your previous transactions.

Communications with us including the information you include in your communications with us, for example when sending a customer support inquiry.

Device data including information about your device, browser or network connection, your IP address and other unique identifiers.

Usage information including information about your interaction with the Services, including how and when you interact with or navigate through the Services.

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information.

Automatically through the Services including from your device when you use our products or Services or visit our websites, and through the use of cookies and similar technologies.

From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

From our partners or other third parties.

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Providing, customizing and improving the Services. We use your personal information to provide you with the Services, including to fulfill our agreement with you, to process your payments, to handle your orders, to remember your preferences and items you are interested in, to send you notifications regarding your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, to facilitate any returns and exchanges, to enable you to post reviews and to create a customized shopping experience for you, such as recommending products related to your purchases.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional messages by email, SMS or mail, and to show you online advertisements for products or Services on the Services or other websites.

Security and fraud prevention. We use your personal information to verify your account, to provide a secure payment and shopping experience, to detect, investigate or take action against potentially fraudulent, illegal, unsafe or malicious activity, to protect public safety and to secure our Services.

Communicating with you. We use your personal information to provide you with customer support, to respond to you, to provide you with effective Services and to maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable law or to respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this privacy policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform Services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

With business and marketing partners to provide marketing Services and to advertise to you. We use Shopify for example to support personalized advertising with third-party Services based on your online activities across different merchants and websites.

When you instruct us, request it or otherwise give us permission to share certain information with third parties, such as to ship your products or through your use of social media widgets or login integrations.

With our affiliates or otherwise within our group of companies.

In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms of service or policies and to protect or defend the Services, our rights and the rights of our users or others.

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit to the Services will be sent to and shared with Shopify, as well as third parties that may be located in countries other than where you live, to provide and improve the Services for you.

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

The Services are not intended for use by children and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

Please be aware that no security measure is perfect or impenetrable and we cannot guarantee “perfect security.” How long we retain your personal information depends on various factors, for example whether we need the information to maintain your account, to provide you with Services, to comply with legal obligations, to resolve disputes or to enforce other applicable contracts and policies.

Depending on where you live, you have some or all of the rights below regarding your personal information. You may exercise any of these rights where indicated in the Services or by contacting us using the contact details below:

Right of access/knowledge. You may have the right to request access to personal information we hold about you.

Right to delete. You may have the right to request that we delete personal information we hold about you.

Right to correction. You may have the right to ask us to correct inaccurate personal information we hold about you.

Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.

Managing communication preferences. We may send you promotional emails and you may opt out of receiving these at any time by using the unsubscribe option shown in our emails to you.

If you reside in the United Kingdom or the European Economic Area (EEA), you may also exercise the following rights:

Right to object to processing and restriction of processing. You may have the right to ask us to stop or restrict the processing of personal information for certain purposes.

Withdrawal of consent. Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision or to lodge a complaint with your local data protection authority.

Please note that we may transfer, store and process your personal information outside the country where you live. Where we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s standard contractual clauses.

We may update this privacy policy from time to time. We will post the revised privacy policy on this website, update the “Last updated” date and provide notice as required by applicable law.